Common questions answered
Frequently asked Questions
All orders are made upon receipt. They’re quality checked and then shipped. Quality checks can take up to 1-3 business days as we receive many orders. Because each piece is made on demand expect items to be shipped within 7-12 business days.
We do not accept returns but will exchange your item within the first 30 days of receipt. You are responsible for quality maintenance of your item. We replace for issues that have happened due to circumstances at our factories, during print, or manufacturing only.
All orders will be given a tracking number automatically. Login to your account or review your emails to locate your tracking information.
Simply click “Need Help” wherever you see it and our team will be glad to assist you. Just fill out a ticket and we will reply back as soon as possible, generally within 1 business day.
If your shipping address is incorrect you must notify us within 24 hours and we can fix it.
We ship to most countries worldwide. You will just be responsible for shipping costs, our warehouses can ship out of your country or near your country so shipping will not be too expensive.
We try to put all items into one box, it will be a standard perforated cardboard package for most items that are bundled.